DREO Heater Recall and a Space Heater Safety Checklist

Many households switch on a space heater for the first time each autumn, which makes the timing of DREO's October 2026 recall especially important. About 338,800 DR-HSH015 ceramic heaters sold in the US are covered because they can overheat and catch fire. This guide explains how to check whether your heater is part of the recall, how the replacement process works, and the safety rules from the US Consumer Product Safety Commission (CPSC) that apply to every space heater in your home. For the recall announcement, see our news story on the DREO DR-HSH015 recall.

What the recall covers

According to the CPSC notice dated October 29, 2026 (recall number 27-054):

• Product: the DREO DR-HSH015 electric ceramic space heater, black, about 11.5 inches wide by 13 inches tall, with a remote control.
• Affected units: only those manufactured from April 2025 through January 2026.
• Hazard: the heaters can overheat and ignite, posing fire and burn hazards.
• Incidents: 17 reports of heaters igniting, including three that caused property damage and one hand burn.
• Units: about 338,800 in the US and about 36,300 in Canada.
• Sold: at Costco stores and online at Dreo.com, BestBuy.com, Kohls.com, Lowes.com, QVC.com, HomeDepot.com, B2BRenew.com and Costco.com, from September 2025 through October 2026, for $70 to $110.
• Remedy: a free replacement heater.

How to check your heater

Unplug the heater and let it cool. Then turn it over. A label on the bottom shows the model number and the manufacture date in YYYY/MM format. Your heater is part of the recall only if:

1. the model is DR-HSH015, and
2. the date is between 2025/04 and 2026/01.

Units made after January 2026 are not included. If your heater has a different model number, it is not part of this recall.

How to get the replacement

1. Stop using the heater and keep it unplugged.
2. Contact DREO: call 833-820-0887 (8:30 a.m. to 6 p.m. ET, Monday to Friday), email spaceheater@realtimeresults.net, use "Product Recalls" at the top of dreo.com, or go to recallrtr.com/spaceheater.
3. Follow DREO's instructions to disable the heater, which involve cutting the power cord, and send the requested photo.
4. Wait for the replacement before discarding anything else DREO asks you to keep.

Do not try to test a suspect heater to see whether it overheats. The risk is fire.

The CPSC's space heater safety rules

Recalled or not, every space heater needs the same care. In its January 2026 winter safety release, the CPSC estimated that portable heaters, including electric space heaters, are involved in an average of 1,600 fires a year, resulting in an average of 70 deaths and 150 injuries annually from 2020 to 2022. Its advice:

• Keep heaters at least three feet away from drapes, furniture, bedding and other combustible materials.
• Plug electric space heaters directly into a wall outlet. Never use an extension cord or power strip.
• Turn off heaters when sleeping.
• For fuel-burning portable heaters, never refuel while the heater is in use. Turn it off and let it cool first.

Smoke and carbon monoxide alarms

The same CPSC release stresses that working alarms save lives:

• Install smoke alarms on every level of the home and inside each bedroom.
• Place CO alarms on every level and outside sleeping areas.
• Alarms should be battery-operated or have battery backup. Interconnected alarms are best, because when one sounds, they all sound.
• Test alarms every month. Replace batteries at least once a year, or use alarms with sealed 10-year batteries.

Electric heaters do not produce carbon monoxide, but furnaces, fireplaces and fuel-burning heaters can, so CO alarms belong in any home with fuel-burning appliances.

A room-by-room heater checklist

Before you switch on any space heater this season, walk through this list:

• Check for recalls. Look up the model on cpsc.gov/recalls.
• Inspect the cord and plug. Do not use a heater with a frayed cord, a damaged plug or a cracked housing.
• Clear three feet. Measure the distance to curtains, sofas, beds, clothes and paper.
• Use a wall outlet. No power strips, no extension cords.
• Set it on the floor. Keep heaters on a hard, level surface where they cannot be knocked over, and out of walkways.
• Watch kids and pets. Keep them away from the heater and its cord.
• Turn it off when you leave the room or go to sleep.
• Feel the plug. A plug or outlet that is hot to the touch is a warning sign. Stop using that outlet and have it checked.

Features to look for in a heater

When you shop for a replacement or a second heater, look for these safety features:

• Tip-over protection that shuts the heater off if it is knocked over.
• Overheat protection that turns it off if internal parts get too hot.
• Certification by a nationally recognized testing laboratory, shown by a mark on the heater or its packaging.
• A cool-touch exterior, especially in homes with children.
• A thermostat or timer, so the heater does not run longer than needed.

These features do not replace safe placement and supervision, but they add useful protection.

Do not forget the furnace and fireplace

Space heaters get most of the attention, but the CPSC's winter release points to a bigger number: fireplaces and chimneys are involved in an estimated average of 15,400 fires a year, with an average of 30 deaths and 90 injuries annually from 2020 to 2022. The agency recommends having a professional inspect all fuel-burning heating systems every year, including furnaces, boilers, fireplaces, wood stoves, water heaters, chimneys, flues and vents. Cracked, blocked or creosote-coated chimneys can start fires, and poorly maintained or badly vented systems can produce carbon monoxide, which has no smell or color. If you are booking a heater check anyway, add the chimney to the list.

If you need heat while you wait

DREO's remedy is a replacement, which takes time. In the meantime:

• Use your home's central heating where possible.
• If you use another space heater, follow every rule above.
• Never use an oven or stovetop to heat your home.
• Never use a generator indoors. The CPSC says portable generators should be used only outdoors, at least 20 feet from the home, with exhaust pointed away from buildings.

Reporting problems

If a heater overheats, smokes or catches fire, get everyone out and call 911 if needed. Once safe, report the incident to the manufacturer and to the CPSC at SaferProducts.gov or by calling the CPSC hotline at 800-638-2772.

Common questions

My heater's date is February 2026. Is it covered? No. Only units made from April 2025 through January 2026 are included.

Can I get a refund instead of a replacement? The CPSC notice lists a free replacement as the remedy. Ask DREO if you want to discuss other options.

I bought it as a gift. Tell the recipient right away so they can check the label and stop using the heater if it is affected.

Other recalls this month

October 2026 brought several recalls for products people use in winter. See our guides to rechargeable hand warmer battery safety and using a glass French press safely. Late October also brought the Scotch TL1302Z laminator recall, a fire hazard, and the Costway convertible high chair recall. More about the company is on the DREO brand page.

Editorial disclosure

This safety guide contains no affiliate links. SurfGirl never earns commission on recalled products. Facts are from CPSC releases as of October 30, 2026.

References

1. U.S. Consumer Product Safety Commission. DREO Recalls DR-HSH015 Space Heaters Due to Fire and Burn Hazards. Retrieved October 30, 2026, from https://www.cpsc.gov/Recalls/2027/DREO-Recalls-DR-HSH015-Space-Heaters-Due-to-Fire-and-Burn-Hazards
2. U.S. Consumer Product Safety Commission. Keep Warm and Safe This Winter: Tips for Using Generators, Furnaces and Space Heaters. Retrieved October 30, 2026, from https://www.cpsc.gov/Newsroom/News-Releases/2026/Keep-Warm-and-Safe-This-Winter-Tips-for-Using-Generators-Furnaces-and-Space-Heaters